Privacy Policy | S M Solutions Pune

1. Overview

S M Solutions ("we", "our", or "us"), located at Shop No. 01, Prathmesh Apartment, Shaniwar Peth, Pune 411030, is committed to safeguarding the privacy and confidentiality of our website visitors and customers.

2. Information We Collect

When you use our enquiry forms, request e-waste pickup, sell old IT equipment, or contact us via WhatsApp or phone, we collect only the necessary information you provide, which may include:

Your Name
Mobile / Telephone Number
Email Address
Pickup Location / Address in Pune
Device details, specifications, and problem descriptions

3. How We Use Your Information

Your information is used strictly to:

Respond to your product, repair, AMC, or e-waste enquiries
Coordinate logistics for e-waste pickup and device evaluation
Communicate quotation details and order updates

We do not sell, rent, or trade your personal information to any third parties.

4. Storage & Data Security

We implement appropriate technical measures to prevent unauthorized access. Technical service submissions and customer contact inquiries are kept strictly confidential.

5. Contact Regarding Privacy

If you have any questions regarding this Privacy Policy, you may contact Shankar Mane at:

S M Solutions
Shop No. 01, Prathmesh Apartment, Shaniwar Peth, Pune 411030
Phone: +91 9822344145
Email: sales@smsolutionit.com